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Ruminations on Data Security January 24, 2016

Posted by Edwin Ritter in Grab Bag.
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One of the least expected emails is one dealing with security. The subject may be “We’ve been hacked” or “Major Security Breach” or some other variation of data panic. Not good for you, your staff, anyone. Your initial reaction says a lot about how secure you feel your data is. How confident are with your security practices? The level of security can be achieved across multiple forms – network, data, application, password. Whichever area of security, the basics remain. Be vigilant. Follow best practices. Think Snowden or SONY Pictures.

security-breachSecurity is similar to insurance. A nuisance to maintain, update and adhere to at times. But, when a threat or intrusion occurs, you will be glad that you have it. There are different levels to use for individual and for business up to the enterprise level. For personal use, a password manager makes sense and provides some peace of mind that you have done something to ensure your information and data is safe.

Free versions are available : LastPass, Dashlane, KeePassX and StickyPassword. Some of these keep both mobile and desktop apps in sync and some are easier to use than others. Check the list and a quick Password Manager Options here.


Avoid that email about a breach by using the tools that are available. If you are using one of those mentioned above, what are the pros or cons? Or, if you are using something else, what is it and why are you using it? Comments invited on this or other posts.

2015 Ramblings in Review December 29, 2015

Posted by Edwin Ritter in Trends.
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We find ourselves at another year end. Over the course of this year, I have had many successes and a few challenges. Throughout my journey, I am lucky to be in good health and have many people in my life that care about me.

Year in Review 2015-2016My rambling about this past year is definitely positive. Personally, I am in a much better place as compared to January as I recently bought a house. Professionally, I have a full time role as a technical project manager with a growing company. Very grateful to be where I am and hope to stay here for a long while.

The folks at WordPress sent me an annual summary of my blog here. An OK year for my blog. One of my Top 5 posts continues to be about diversity. Others include project management topics and problem solving.  A shout out and Thanks to pmfiles as they are my top referrer along with facebook and linkedin in the Top 5.

You can view the report here: 2015 Blog Report

Curious that last year, I was able to insert the report in a post. Not sure why that option is not prominently displayed to use.

Have a Happy New Year and see you in 2016!

Paix pour Paris November 15, 2015

Posted by Edwin Ritter in Trends.
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PeaceForParis-287x260I am still processing recent events from the city of light. Among the many reactions I have, my resolve to live in a democracy remains intact. If anything, my commitment is stronger to live my life in a free society.

Two other thoughts are top of mind:

Gestalt Prayer

I do my thing and you do your thing.
I am not in this world to live up to your expectations,
And you are not in this world to live up to mine.
You are you, and I am I,
and if by chance we find each other, it’s beautiful.
If not, it can’t be helped.


Go placidly amid the noise and the haste, and remember what peace there may be in silence. As far as possible, without surrender, be on good terms with all persons.

Speak your truth quietly and clearly; and listen to others, even to the dull and the ignorant; they too have their story.

Avoid loud and aggressive persons; they are vexatious to the spirit. If you compare yourself with others, you may become vain or bitter, for always there will be greater and lesser persons than yourself.

Enjoy your achievements as well as your plans. Keep interested in your own career, however humble; it is a real possession in the changing fortunes of time.

Exercise caution in your business affairs, for the world is full of trickery. But let this not blind you to what virtue there is; many persons strive for high ideals, and everywhere life is full of heroism.

Be yourself. Especially, do not feign affection. Neither be cynical about love; for in the face of all aridity and disenchantment, it is as perennial as the grass.

Take kindly the counsel of the years, gracefully surrendering the things of youth.

Nurture strength of spirit to shield you in sudden misfortune. But do not distress yourself with dark imaginings. Many fears are born of fatigue and loneliness.

Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here.

And whether or not it is clear to you, no doubt the universe is unfolding as it should. Therefore be at peace with God, whatever you conceive Him to be.

And whatever your labors and aspirations, in the noisy confusion of life, keep peace in your soul. With all its sham, drudgery and broken dreams, it is still a beautiful world. Be cheerful. Strive to be happy.

Be a more effective Google User October 24, 2015

Posted by Edwin Ritter in Social Media.
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Every time we surf the web, we use a search engine at least once. Go to your favorite search engine web site, enter a phrase or two and select a result on what you are looking for. Typical scenario, right? A search engine might even be the default web site whenever you open up a browser. While the search engines have vastly improved and have been in use a long time, are you searching beyond the basics? Are you aware of ways to improve the results, hone your search technique? Maybe it’s time for a refresher on the ways to search.

Infogrpahic GooglePowerUserWhich calls for an infographic – love the use of these to convey lots of information visually. This is a great visual from the folks at daily infographic.

A few of the search tips to be a more effective user include:

Quotes – to search for an exact phrase, use quotes around that text as in “exact phrase“.

Search on a particular site – to restrict results to a specific site, enter the search word(s) then add site: as in site:this_site_only.com.

Search for a particular file type – add filetype with a colon and then the suffix. Example : filetype:doc

Search with keywords – Insert keywords such as define, translate or movies in front of the search term.

You can view the complete list of ways to use Google search as the Guide is a great reference. Refer to that page  for more on ways to make searching more effective. Part 3 of that guide talks about search tools specifically.

Once you start to use and master these techniques, your search results will improve and search time will be shorter.

Share a favorite or two of yours and I will post a summary. Maybe you will find this post in your search results.

Happy searching!


Ramblings on Peer Collaborations September 27, 2015

Posted by Edwin Ritter in Project Management.
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If you had the choice to work alongside someone or work alone, which would prefer? I know, the default answer is “it depends”. What if your experience was more agile team based or some collaborative approach with peers rather than working alone? What your answer be different?

In the increasingly Agile world, peer collaboration to deliver specific tasks will become more popular going forward. With one person being the driver that focuses on the tactics, the observer or navigator can focus on the big picture and strategic aspects.

This approach not only applies to programming –  it can be used in multiple parts of the organization. Examples include : finance, purchasing, engineering, sales and project management.

Working in pairs

Working in pairs

A brief overview of the Pair Programming technique includes:

  1. Start with a reasonably well-defined task before you sit down. A key part of the process is to get common understanding of current state and what the impact is with the task you will be working on. I also submit this includes support and debug (in whatever form that is) responsibilities after delivery.
  2. Agree on one tiny goal at a time Keep it simple – Define the approach, ensure you understand the task. This can be a visual of the workflow, a verbal review of the steps and/or a formal write up posted to a common repository. Agree on the best mechanism that works best with your partner and you to complete your goal. As you define the goal(s), you will find that you will…
  3. Rely on your partner, support your partner. A major benefit in this approach is to tap into your partners’ expertise. Also, your experience and expertise can compliment your partner.Stay committed and focused on the task at hand. When you have a partner with different skills, here is where working together pays off. Together, you both are smarter than when working alone. Use that to your advantage to define a solution and improve it when you….
  4. Talk a lot! Think out loud and often. In the early stages, you need to get the ‘creative juices’ going. Bouncing ideas off each other helps to sort out what is and is not feasible to solve the task at hand.
  5. Sync up frequently.  Avoid dominating the conversation and direction. Get feedback, ask questions and confirm you both have a common understanding. Work both the tactical and strategic levels and ensure agreement.
  6. Take a moment to celebrate as you complete tasks and overcome problems. Victories are always short lived – All too often, being successful gets overlooked. Take a moment to bask in the glow of your accomplishments. You probably learned a bit about yourself and your collaborator as well. Feel better? Good. Now, get back at it!
  7. Switch roles often—at least every half hour. Related to the driver and observer. As a guideline, switching on that interval may or may not be possible. Define a reasonable interval works for you both and then adhere to it. This may take some time initially to sort what works best. It may also impact office hours and the time commitment you both are willing to make for this effort.

I have use this approach with success in the past working with peer project managers.  I understand the hesitation by management to use this approach and to be successful.  Collaborating requires a higher level of trust and commitment up and across the organization. By definition, collaborating is a more social way of working that combines strengths and can reduce development cycles. The result is a better work product with fewer defects and delivered in a shorter time.

There are many sites that provide details on this agile technique. Here are a few references to get more background :

  1. How To pair Program
  2. Guide to Pair Programming
  3. Pair Programming

Comments invited. Are you comfortable working alongside someone? Would your management support this agile approach?

Ramblings on Release Management August 30, 2015

Posted by Edwin Ritter in Project Management.
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From a recent project, one of the lessons I learned concerns release management and who drives that process. What I find most interesting is the developers’ view that once code is checked in, the deliverable is complete. I have worked organizations that use a formal software configuration management and release management process (SCM/RM). That role can be a fully staffed position working with development teams to get code changes tested and released.


Image from project-open.org.

Related to this topic is environment management  and configuration, the related tools and workflow to keep the organization working on the right things and at the right time. Ultimately, the changes are provided for use by external customers to meet their business needs. Let’s not forget that customers keeps the business going.

The SCM/RM process can easily be used with change control to manage the code base consistently.  When the SCM/RM is not the responsibility of any single person, I submit that the developer shepherd their respective code changes through the test and release cycles. What I find lacking is ownership from developers on following that through to getting code changes released.

While my expectations are influenced by past experience, I am aware that it is naive to expect other team members will have a level of ownership and commitment consistent with mine.

So the next time there is a change, I will use my greater understanding on what is needed to keep things moving and align my expectations. A lesson learned and one that I am willing to share with others.

Comments invited on the level of effort and ownership with release management.  Who drives changes through to release? Is it automated in your shop? What tools and process do you use to manage the code base?

Robots to displace humans in certain jobs July 26, 2015

Posted by Edwin Ritter in career, Trends.
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Let’s get this clear right from the start – I am a human writing this article. That can change some day in the future, but for now, a carbon based life form is forming these thoughts and expressing them to you. I enjoy seeing the musings that predict how the labor force will change as robots are being used in more and more job roles. One thing I know for sure is that the rate of change is never as fast as the predictions say they will be.

robot-replacement-robots-replacing-human-workers-factory-33353269I think the definition of what is, and is not, a robot is still a bit elastic. For me, a simple definition is a device using mechanical, electrical and software components that can  perform a series of steps that result in a work product repeatedly with quality similar to, or, exceeds when the same work product is performed by a person. Regular readers know I have mentioned the topic before and I have been paying specific attention to the progress with robots driving cars. That is a change I welcome and hope to see in my lifetime. In the interim, there are jobs that robots are performing already and we will see other jobs that can, and will, be performed increasingly by robots.

I expect one area that robots can be a competitive advantage is in business recovery. Simply stated, using robots ensures the business is always available using redundancy and fail over/recovery tools performed by robots based on triggers set by humans. Relative to the definition used for robot, there are companies that can state they already are doing this. Going forward, I expect this capability will be common place in more and more industries.

At present, here is a NBC News article that lists these 9 jobs robots can do as examples:

  1. Pharmacists
  2. Lawyers and Paralegals
  3. Driver (Can’t wait!)
  4. Astronauts
  5. Store Clerks
  6. Soldiers
  7. Baby Sitters (way distant future)
  8. Rescuers
  9. Sportswriters and reporters

Each of these is plausible where a human could eventually be displaced by a robot. From this list, robots are already working in some of these roles. For other jobs listed, many changes are needed before a robot is capable to do the work. Last, for others, there will be much resistance, consternation, hand wringing and posturing in opposition to robots working in those roles. Also, notice jobs that are absent from this list (teachers, doctors, programmers, managers).

While robots transition into these jobs as well as others, that implies that us carbon based life forms will be working in new jobs. That is a consistent theme from what I have read. The robots will enable us to do new work as we use the results of their labor for our jobs.  Here is another article that begins to describe that effect.

The changes implied in the transition will range from the simple to the complex. In many cases, a one to one direct replacement from carbon life form to silicon based worker is possible. In other jobs, getting work to a point that the steps involved are repeatable (and, consistent) may drive ripple like changes to other jobs. The resulting changes required will happen with more and more frequency and in jobs that we do not anticipate at this time.

How will you prepare for this change? What impact will that have on your job? How can you use robots for your business?

Comments invited and the next update on this topic may, or may not be, written by a human.


Multitasking is a myth June 16, 2015

Posted by Edwin Ritter in career, Project Management.
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All employers want it and every employee attests they can do it. Cognitive neuroscientists will tell you that multitasking is not possible. A myth, popular misconception and a white lie employers and employees accept while knowing it is a fallacy. In fact, studies reveal that only 2% of people can effectively multitask.

multitaskingI understand how multitasking is a desirable trait to have. But, the reality is very few have this ability. Studies also have proved that you are less effective doing multiple tasks versus being singly focused. So, let’s agree to ban multitask as a phrase from job descriptions and be realistic about how to get work done. Having the ability to work on many things in different phases is not multitasking. It is just that – working on many things concurrently. Being able to prioritize is a highly desirable skill to make effective decisions. Maybe that is the better term – prioritization.

Recently, I read about how the mind works and how we organize information. Turns out that we have a system for what grabs our attention. We process information using an attentional system and it has four parts.

Attentional System

1) Default mode – fluid and non-linear thinking (let the mind wander). This is the default mode when the brain is resting. Leads to the creative state. In this mode, thoughts are inward to desires, feelings, planning, daydreaming. While in this mode, we feel refreshed after a nap or vacation.

2) Central Executive mode – stay on task; focused. This is the other dominant mode for attention. Opposite of the default mode; they are yin-yang and exclusive. When one mode is active, the other is not. Writing reports, problem solving, painting are examples while in this mode.

3) Insula – is the ‘switch’ between the default and central executive. Enables shift from one mode to another. A neural switchboard. If the brain switches too often it can lead to dizziness with information overload as a result.

4) Attention Filter – What grabs our attention and causes a change in focus from what is in the sub-concious.

Perils of MutitaskingOur brains have a finite capacity to process information. We can keep about 4-6 things in mind at once. Keeping track of too many things requires switching and leads to fatigue. All that switching takes energy, can cause information overload and leads to mistakes or otherwise being unproductive.

Along with information overload, our attention filter has a blind spot. Things that we need to pay attention to; details that impact our decisions can be easily missed. A famous example of the blind spot and selection attention involves a group of people passing a basketball. Clink on the link and watch the selective attention video if you have not seen it before. I’ll wait. See what I mean?

This is formally known as Attentional Resource Theory. When we are focused on a specific thing, it uses most, if not all or our ability to process information. Cognitive studies prove the theory and explain why performance is hampered when multitasking.

We know the brain is a very complex instrument. We continue to learn how it works and these new learnings on how we manage information and make decisions will shape how work is organized, performed and how productive (see post on Capacity & spinning plates) any single person can be.

I admit to not being a multitasker. Not part of the 2% who can. But, I am good at setting and keeping priority to make decisions and I know my capacity.

What techniques do you use to manage your workload? Comments invited, as always.

Gate Review Ramblings May 29, 2015

Posted by Edwin Ritter in Project Management.
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So, one of the projects you are involved with  is under way and soon you need to provide an update to the gatekeepers. You know, those people who approved the project and now want to know what’s going on. Depending on the tools and process used, getting a formal project update together can be a formidable task. Projects can change daily so getting the most up to date on status, issues and path forward can be time consuming.

I have found that using a consistent format to provide project updates works best. The gatekeepers know that format and also when to expect updates. I have heard that many project managers don’t like gate reviews. I enjoy them and look forward to meeting with the decision makers who have a vested interest in the project. Getting them in the same room and having one conversation about the project is great. Summarizing  the good, the bad and path forward is key.

Stage Gate ModelRegular updates on projects as it progress through each phase is a good thing. Planing for the milestone reviews helps keep the team and the sponsors in sync on where the project is. As part of the gate preparation, I review the updates with my team prior to a gate review. That way, they are aware of what is being said and can revise/improve as needed. Also, getting them in sync with recommendation(s) is also key. Last, the team knows what is the path forward and where are we in the journey to deliver the project.

Some of the lessons learned I found from gate reviews include:

  1. Be honest – provide the facts, do not gloss over things. Provide the good, the bad and the ugly. Most managers know what is going on in the area of expertise anyway so confirming what they know is a good thing.
  2. Be clear – summarize progress, current status and recommend path forward. Use a stoplight chart or milestone summary to indicate what is done, what is left and what is next.
  3. Be candid – ask for help where you need it. By being proactive and committed to success, you are indicating what is needed to keep a project on schedule. Assistance can take many forms and  can include resources, applications, training and funding.

GateReview StopLightEach organization executes the phase and gate process differently. Using a stop light chart is great to visually show the project health. It also provides a way to review the top issues and how to resolve them. Getting everyone on board with what, how and who is one of the best outcomes of a gate review. The best is a pass of course and moving on to the next phase.

At each gate review, there are basically three recommendations:

1) Pass – all deliverables are done for the current phase and the project is ready to move forward.

2) Fail – major issues are unresolved and need to addressed to move forward. Regroup when the issues are completed and ready to pass the gate.

3) Shut down the project. Not used as often as the first two recommendations. However, a viable and valuable recommendation when using the process correctly. This recommendation provides a way to show when a project will not succeed, does not have positive ROI and/or does not satisfy the requirements assigned to the project.

When there are multiple projects in a portfolio, using the stop light chart condenses the project health clearly and provides a great visual of how each project is progressing. Typically, the project management office collects and manages this information on all projects.

Use gate reviews to your advantage. Ask for help where you need it, stay on track and report progress at the next gate milestone.

A project is more than a schedule April 26, 2015

Posted by Edwin Ritter in Project Management.
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There are many things involved to run a project. Documentation, people, time and money are always involved. As data sources, they are used to develop a project schedule. To manage the tools and processes, a project manager needs skills. Hard skills, soft skills, people skills and technical skills are a few.

Sample schedule

Sample schedule

As a PM, one of the simplest questions asked is “What’s the schedule say?” A good schedule provides the data on what’s done, what is being worked on and what’s left to do. The schedule easily answers the question “Where are we?” Variations of this include “Are we there yet?” or “What’s next*?” and “How much longer?”

*A favorite of mine, especially when asked by someone on the team. Shows commitment, dedication and confidence on their part. Always good to have those people on a project team.

At times, I have seen an over-reliance on the answer of what the schedule ‘says’ by a manager or customer. Heresy, I know. Don’t get me wrong. I am all for planning, scheduling and getting tasks assigned to dates.  But a project is more than a schedule.

The schedule is one part of the project. It shows where you’ve been, where you are and where you are going. Other parts of the include budget, resource allocation and responsibility. Combine those with the assumptions, risks and choices made that then result in a project.

When someone asks “Well, what does the schedule say?”, it says to me that they don’t agree with what they heard. Expectations are not met and something must be wrong with the schedule. When, not if, a PM is then asked “What is wrong with the schedule?”, the answer(s) should be “Here’s what is wrong with the project that results in this schedule.”

There are ways to find out why a project is not aligned with the schedule. From a previous post, here are six signals to review.

What’s your take? Comments invited, as always.



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